Emergency Repair and Replaice (ERR) & Energy assistance program (eap)
A family with young children indicated on their Energy Assistance application that their furnace was not working. At that time, the mother was pregnant and also caring for a sick parent. We guided them through the process of completing the necessary paperwork, enabling us to replace their furnace and restore heat, allowing them to stop using unsafe heating methods. They successfully received an Energy Efficient heat pump unit and expressed their satisfaction with the services provided.
Resource coordination
A student from Perry Central School Corporation reached out to the Perry Central Resource Coordinator for assistance in job hunting. The Resource Coordinator met with the student to discuss the type of job they were interested in. They also evaluated the student’s existing skills and identified areas for improvement to enhance employability. The Resource Coordinator provided support in filling out job applications and offered practice in interview techniques, helping the student learn how to effectively respond to interview questions. As a result, the student successfully secured a job and has maintained their employment. They are actively expanding their skill set and diligently working towards her goals.
Covering Kids & Families (CKF)
Covering Kids & Families of Lincoln Hills Development Corporation received a referral from a local small business that does not provide health insurance as an employee benefit. One employee had lost their state health insurance due to an increase in household income. An LHDC Health Insurance Navigator met with this individual and successfully enrolled them in an affordable Marketplace plan. A year later, the individual returned to CKF of LHDC for help with renewing their Marketplace coverage. During this meeting, the LHDC Navigator discovered that the individual was now pregnant and eligible for free, comprehensive state health insurance. The LHDC Navigator assisted the entire household in enrolling in no-cost state health insurance coverage. Thanks to the CKF of LHDC Navigator, this family gained access to vital prenatal care and will continue to have affordable healthcare in the future.
Head Start Birth - 5 (HSB5)
A family who had a child with a medical condition that required emergency medication was interested in enrolling in Head Start. The Head Start Birth - 5 Program Nurse worked closely with the family and the child's physicians to complete a healthcare plan that ensured the safety of the child while at Head Start. The child's mother and HSB5 Program Nurse reviewed the plan together to ensure it met the needs of the child, and it was something the family was comfortable with. Head Start staff was educated on the child's condition, how to recognize signs that medication would need to be administered, and how to administer the emergency medication. The child was then able to begin class and is now thriving in the classroom! Mom reported that the child is excited to go to school everyday and is sad when school is not in session.
Head Start Birth - 5 (HSB5)
When a family first registered their child in Early Head Start, they decided against participating in developmental or health screenings. However, through the Home Visitor's guidance and efforts to build trust, the family became encouraged to focus on their child's preventive medical needs. As a result, they were able to secure health insurance through Medicaid, allowing them to locate a healthcare provider and access services for their child. The HSB5 team stresses the importance of showing empathy and being patient with all families to guarantee they have access to beneficial services.
covering kids & families (ckf)
A medical provider referred a family to Covering Kids & Families of LHDC upon discovering that their child lacked health insurance coverage. A CKF of LHDC Navigator met with the family and learned that the child was unable to access necessary prescription medications because of this gap in coverage. Additionally, the child's parents were uninsured and did not qualify for the employer-sponsored health insurance. The Navigator promptly identified that the child was eligible for state health insurance and assisted in enrolling the child in a comprehensive state health insurance plan at no cost. Although the parents were not eligible for state health insurance, the Navigator successfully enrolled them in an affordable Marketplace plan. As a result, all three family members now have access to the healthcare services they require.
Energy Assistance Program (eap) & Emergency Repair and Replace (ERR)
An elderly Veteran reported on their customer survey that their furnace was not working properly. LHDC contacted the Veteran to follow up on their situation, provided information on applying for Energy Assistance (EAP), made a referral to LHDC’s Emergency Repair and Replace Program (ERR), and provided details on applying for the Weatherization program. The elderly Veteran stopped by LHDC several times over the summer to discuss the furnace and their options. Once the new Energy Assistance Program started, LHDC assisted the individual with completing the EAP application and determined that the furnace was still inoperable. LHDC staff obtained all necessary documentation for the Emergency Repair and Replace Program, and then performed an inspection of the Veteran’s furnace and deemed it inoperable. A referral was made to LHDC’s ERR program contractor, and they were able to replace the thirty-four-year-old furnace. With LHDC’s services, this elderly Veteran was able to get a brand-new energy-efficient unit.
Resource Coordination & Individual Development Accounts (ida)
During the spring of 2022, the Resource Coordination program received a referral for an individual who was interested in applying for the Individual Development Program (IDA). With the guidance of a Resource Coordinator, the applicant was able to complete the application process and training courses necessary for the program. In the first year, the individual made consistent deposits into their personal bank account, and by the fall of 2023, they had saved enough to purchase a family vehicle. Remarkably, the individual continued to deposit money into their account and was also able to allocate funds toward home repair costs. LHDC’s IDA savings program was extremely beneficial in helping this individual maximize their savings and meet their financial goals.
retired senior volunteer program (RSVP)
In 2023, Retired & Senior Volunteer Program volunteers put together 500 emergency preparedness kits for low-income seniors, disabled individuals, veterans, and families in need of assistance. These kits were handed out by the RSVP program and other agencies throughout Crawford, Perry, and Spencer counties. Thanks to the coordinated efforts of the three counties' agencies, the kits were made available to homeless individuals, as well. The responses received from the emergency preparedness kit project were overwhelmingly positive, proving to be a resounding success. None of this would have been achievable without the help of our dedicated RSVP volunteers!
Head start birth - 5 (hsb5)
When a child joined LHDC's Head Start Birth-5 program, it was soon discovered that the child had some developmental delays. The family required time to process this information, but with the help of LHDC's Head Start team, they accepted and followed through with a referral for their child. By receiving co-op services in conjunction with attending HSB5 preschool, the child began to improve in many skills, which bolstered the family's morale and built trust with the programs that were designed to aid them. Today, the child attends HSB5 classes daily and is thriving, thanks to the assistance provided by LHDC. It's a joy to witness the family and child blossom with the help of HSB5!
head start birth - 5 (hsb5)
A staff member recently reconnected with a former Head Start parent. This parent struggled during their child’s time at Head Start. The mother was juggling work, three children and behaviors from one of the children. Head Start Staff encouraged the mother and worked to create a behavior management plan. This helped the child and their mother start a more positive experience at Head Start. A referral was made to a local co-op who performed an evaluation and helped set up a dual placement with the local school system. The child is now in kindergarten, and the mother said that they are doing great! The child is making great progress, and the mother is very happy with how Head Start helped them grow.
resource coordination
A Resource Coordinator was working with a young adult whose main goal was to live on their own. Due to having some medical diagnoses, the individual qualified for a Bureau of Developmental Disabilities Services waiver. The application process was lengthy; however, with the help from the Resource Coordinator, the individual was able to fill out the application and get an appointment. After some time, a group home setting was secured. The individual has been residing there for several months now and is learning valuable life skills that will allow them to get their own place in the future.
housing choice voucher (hcv)
A renter under the Housing Choice Voucher program had difficulty finding someone to fix their home. During a program inspection, the landlord and renter were informed of the necessary repairs, and the renter who worked for the contractor was hired to complete the repairs. An extension was provided to allow time for the repairs, and the home passed inspection after completion. The renter appreciated the opportunity to be compensated for his work and was grateful for the updates to his home. With the help of LHDC's HCV program, the home was now in better condition, and the renter could continue to receive a housing voucher.
head start birth - 5 (hsb5)
A family facing multiple challenges approached LHDC's Head Start Birth-5 program a few years ago. The mother was working hard to regain custody of her children, while simultaneously dealing with her own personal struggles. With the help of the HSB5 staff, the family was able to overcome these difficulties. The mother landed a job, regained custody of her children, and continued to work toward a better future. She eventually got married, had another child, and both parents now have great jobs. Even the youngest child is now enrolled in LHDC's Head Start program. Thanks to the support of the HSB5 program, this family has made great strides and is now thriving.
housing counseling, resource coodination, covering kids & families (CKF) and energy assistance program (eap)
A pregnant mother with one child contacted LHDC’s Resource Coordination program and HUD Housing Counselor for help with her delinquent mortgage payment and utility bills after losing her job. LHDC assisted her in applying for the Indiana Emergency Homeowner Assistance Fund, which provided her with 6 months of mortgage payments and helped her apply for the Energy Assistance Program. She also had issues with her health insurance, and LHDC’s Health Insurance Navigator was able to resolve the problem and switch her to Pregnancy Medicaid. While she still has not secured full-time employment, LHDC continues to support her with job referrals, resume development, and interviewing skills.
resource coordination & indiana emergency rental assisTANCE (iera)
In July 2022, LHDC’s Resource Coordinator was contacted by an individual who had been impacted by COVID and needed help with rent. The Resource Coordinator provided assistance with applying for the Emergency Rental Assistance program through IHCDA. In November, the individual was notified that her application was denied due to not attaching the required documents. However, LHDC’s Resource Coordinator had notes from the July application and verified that all the documents had been uploaded. LHDC’s Resource Coordinator assisted the individual with contacting the appropriate department at IHCDA, and they were able to verify the information and reopened the application. On January 18, 2023, the individual was notified that they had been approved for assistance and received $3,480 in past due rent, as well as $1,800 in forward-facing rent. LHDC was an advocate for this individual, and with the support of LHDC’s Resource Coordination Program, this individual was able to receive assistance through this extremely beneficial program.
head start birth - 5 (hsb5)
Originally coming to LHDC’s Head Start Birth-5 program as an Early Head Start parent and then transitioning to the Head Start program, Peggy was eager to learn the Conscious Discipline curriculum as an active parent involved in the Head Start Birth-5 program. In 2022, after becoming quite familiar with the program, Peggy joined LHDC’s team and is now working in LHDC’s Head Start Birth-5 program helping the children and families we serve.
housing counseling
In spring of 2022, LHDC’s HUD-certified Housing Counselor began working with an individual that was trying to avoid foreclosure. The individual was impacted by COVID-19 and had fallen on tough times. The individual struggled to pay their mortgage payment and fell behind by over $12,000. Working with LHDC’s Housing Counselor to create a plan, the individual created a budget, found steady employment, and contacted the mortgage company to review options. LHDC’s Housing Counselor assisted with completing loan modification paperwork and documentation needed for the modification. In October 2022, the individual successfully made 3 on-time payments and the loan modification was approved. The individual was no longer at risk of foreclosure as of October 2022.
energy assitance & emergency repair and replace (ERR)
An elderly, disabled gentlemen indicated on his LHDC EAP application that his furnace was inoperable. When he was contacted about being a possible Emergency Repair & Replace (ERR) candidate, he stated that a local contractor looked at his furnace for its yearly cleaning, and due to the presence of Carbon Monoxide, they had to shut it down. LHDC’s ERR program was discussed with him, and he was very interested. The appropriate forms were sent to him. LHDC’s in-house assessor looked at his furnace, found that it was twenty years old, and recommended it be replaced. LHDC contacted our local contractor, who was able to quickly schedule the furnace replacement. Within about one week, from start to finish, the furnace was replaced, and the elderly gentleman had a new, energy-efficient furnace before cold weather arrived.
Resource Coordination and Covering Kids & Families (CKF)
Resource Coordination received a call from a family in Kentucky who wanted to move to LHDC's service area. After the initial screening, it was determined that the family would need safe housing, food assistance, and health insurance. With Resource Coordinator's assistance, the family received a referral to LHDC's apartments and was approved for housing shortly after. With the collaboration of the Insurance Navigator and Resource Coordinator, the family was able to obtain health insurance and SNAP benefits, making the transition to the area a smoother process.
Resource Coordination, Housing Counseling, and Covering Kids & Families (CKF)
In the summer of 2022, LHDC’s Resource Coordinator was contacted about a single mother with a young child that relocated to LHDC’s service area from another state due to a domestic violence situation. The living arrangements of the single mother’s family member would only allow her to stay a brief time. The Resource Coordinator immediately reached out to Crisis Connection to assist her with Domestic Violence Counseling and assistance. The single mother was interested in LHDC’s Housing Counseling Services to help her obtain permanent and affordable housing, and she was interested in Resource Coordination services to apply for SNAP benefit and LHDC’s Health Insurance Navigation program to assist her with applying for Health Insurance. To help with the housing situation, Resource Coordination referred her to housing authorities and LHDC’s Housing program. In late 2022, the single mother was able to move into her safe, permanent, and affordable apartment in December. With the help of Crisis Connection and local resources, she was able to get assistance with her deposit, first month’s rent, and some household items for her new home.
resource coordination, energy assistance progRAM (eap) & emergency repair and replace (err)
An individual in crisis contacted a member of LHDC’s Resource Coordination team. Rick had been injured earlier in the year in an accident, and due to this, he did not have any income and was waiting on disability. He reported that his furnace was not working, and he couldn’t afford to get it repaired. The Resource Coordinator and EAP team were able to assist him with getting the needed documents for his energy assistance application and provided assistance with a furnace replacement through the Emergency Repair and Replace program. Rick was very appreciative for all the assistance.
resource coordination
LHDC's Resource Coordination team was contacted by an individual, Joan Roberts, who needed assistance with utilities. The Roberts family reported that their electricity had been disconnected due to nonpayment.
The Resource Coordinator who was working with the family found out that they had started an online application for energy assistance through LHDC’s Energy Assistance Program but never completed the application. At the time, Joan’s husband was away at training, and she informed the Resource Coordinator that she had three children and one of those children suffered from a heart condition.
he Resource Coordinator was able to meet with Joan and worked with the family throughout the day to help complete their EAP application. Due to the situation, the EAP assistance could not be pledged for the family until the next day, and since their electricity had already been disconnected, the Resource Coordinator worked to contact local area resources to try to assist with getting a hotel room for the night. LHDC’s Resource Coordinator was able to pull this together, and Joan and her children were placed in a hotel overnight. The Roberts family was able to return to their home the following day, when the utilities were restored, thanks to the dedication and coordination efforts of the Resource Coordination and EAP team.
The Resource Coordinator who was working with the family found out that they had started an online application for energy assistance through LHDC’s Energy Assistance Program but never completed the application. At the time, Joan’s husband was away at training, and she informed the Resource Coordinator that she had three children and one of those children suffered from a heart condition.
he Resource Coordinator was able to meet with Joan and worked with the family throughout the day to help complete their EAP application. Due to the situation, the EAP assistance could not be pledged for the family until the next day, and since their electricity had already been disconnected, the Resource Coordinator worked to contact local area resources to try to assist with getting a hotel room for the night. LHDC’s Resource Coordinator was able to pull this together, and Joan and her children were placed in a hotel overnight. The Roberts family was able to return to their home the following day, when the utilities were restored, thanks to the dedication and coordination efforts of the Resource Coordination and EAP team.
Head start birth - 5 (hsb5)
Over the years, the LHDC Head Start Birth-5 team has worked with the Smith family. The youngest of their three sons, Jackson, was in the first full-day duration classroom at LHDC’s Head Start center. When we met the Smith family, they were struggling. Neither parent had a GED and both were stuck in minimum wage jobs with no opportunity for advancement. The three sons were struggling in many areas, as well.
LHDC’s Head Start team started with setting goals for better jobs for the parents. To do so, they needed GEDs, and they were successful in obtaining them. By the end of Jackson's third year of Head Start, the family had made huge changes. They were able to move past the need for assistance, and both parents had GEDs and good paying, stable jobs. Their next goal was to help their sons with behaviors and to help them be more successful in school. They attended a parent meeting and learned about Conscious Discipline. They started using Conscious Discipline at home, and it showed. Jackson began to blossom, and he just completed first grade. Jackson says he misses his little school and the teacher with LHDC’s Head Start, but he loves learning and is doing well. The oldest son is thriving and made the honor roll for the first time ever. The middle son participated in cross country and track. Mom said, "He did really good. We are proud of him. He never gave up. It helped that we had it together enough to get him to practice on time every day."
A year ago, they bought their first new car, and just recently, they closed on a beautiful home. Mom loves her job and is so excited that the boys are thriving. Dad likes his job but is seeking a higher-level position. For the first time, he is looking for a better job because he wants to, not because he has to. The Smith family was very appreciative for all of the help and encouragement they received from LHDC’s Head Start Birth-5 program. They gave Head Start the credit for starting them on a better path, but the credit for the hard work and perseverance goes to the Smith family.
LHDC’s Head Start team started with setting goals for better jobs for the parents. To do so, they needed GEDs, and they were successful in obtaining them. By the end of Jackson's third year of Head Start, the family had made huge changes. They were able to move past the need for assistance, and both parents had GEDs and good paying, stable jobs. Their next goal was to help their sons with behaviors and to help them be more successful in school. They attended a parent meeting and learned about Conscious Discipline. They started using Conscious Discipline at home, and it showed. Jackson began to blossom, and he just completed first grade. Jackson says he misses his little school and the teacher with LHDC’s Head Start, but he loves learning and is doing well. The oldest son is thriving and made the honor roll for the first time ever. The middle son participated in cross country and track. Mom said, "He did really good. We are proud of him. He never gave up. It helped that we had it together enough to get him to practice on time every day."
A year ago, they bought their first new car, and just recently, they closed on a beautiful home. Mom loves her job and is so excited that the boys are thriving. Dad likes his job but is seeking a higher-level position. For the first time, he is looking for a better job because he wants to, not because he has to. The Smith family was very appreciative for all of the help and encouragement they received from LHDC’s Head Start Birth-5 program. They gave Head Start the credit for starting them on a better path, but the credit for the hard work and perseverance goes to the Smith family.
resource coordination
In April 2021, Rachel was referred to the Resource Coordination program because she was homeless and staying in a tent at a local lake. She needed assistance, and she needed housing.
The Resource Coordinator helped her apply for the Cannelton Housing Choice Voucher program, and while waiting for a voucher, they started to look for housing in the area. LHDC’s Resource Coordinator was able to find a home for Rachel to rent.
Since she had also been impacted by COVID-19 and was receiving unemployment, the Resource Coordinator helped Rachel apply for CARES COVID-19 Assistance and assistance through the Township Trustee. Rachel was able to receive assistance from both resources, which helped cover rent and the security deposit, and in May, she moved into her new home.
To offer some additional support and resources, the Resource Coordinator assisted her with completing applications for the Energy Assistance and SNAP programs. Rachel was grateful for the assistance and has been actively working with the Resource Coordination program toward her goal of self-sufficiency.
The Resource Coordinator helped her apply for the Cannelton Housing Choice Voucher program, and while waiting for a voucher, they started to look for housing in the area. LHDC’s Resource Coordinator was able to find a home for Rachel to rent.
Since she had also been impacted by COVID-19 and was receiving unemployment, the Resource Coordinator helped Rachel apply for CARES COVID-19 Assistance and assistance through the Township Trustee. Rachel was able to receive assistance from both resources, which helped cover rent and the security deposit, and in May, she moved into her new home.
To offer some additional support and resources, the Resource Coordinator assisted her with completing applications for the Energy Assistance and SNAP programs. Rachel was grateful for the assistance and has been actively working with the Resource Coordination program toward her goal of self-sufficiency.
covering kids & families (ckf)
In November 2021, LHDC’s Health Insurance Navigator received a referral from a psychiatric and counseling service provider. Susie, a resident in LHDC’s service area, was uninsured due to a job loss related to her illness, and now she was no longer permitted to drive due to her diagnosis. She required immediate medical coverage including transportation services, and after some discussion, we learned that her husband and three children were also uninsured. The family even delayed personal medical care due to not having health insurance. LHDC’s Navigator was able to assist the family with enrolling in appropriate health coverage through the state, and all five of them are now enrolled in comprehensive health insurance and can seek medical treatment when needed.
resource coordination
In October 2021, Greg, by no fault of his own, was severely injured at work. Greg and his family were referred to LHDC's Resource Coordinator by the local area hospital where Greg was being treated. While he was receiving Veterans Affairs (VA) benefits and workman’s compensation, it was less income than they were receiving with his full-time employment and, therefore, less income to cover their bills.
As a working family, they had not used and, therefore, were not aware of any of the resources available in the county. They didn’t know where to start or where to turn for help.
After collecting all documents and information from the family, the Resource Coordinator assisted them with applying for SNAP (Supplemental Nutrition Assistance Program) benefits, the Energy Assistance Program, made a referral to the Indiana Emergency Rental Assistance program, and assisted the family with completing all necessary documentation. The family was also referred to LHDC’s Covering Kids and Families program to speak with a Health Insurance Navigator to answer questions regarding state insurance in case they were to lose Greg’s employment-based health insurance, and they were referred to LHDC's Head Start program to enroll their youngest child.
It’s suspected that Greg will be unable to return to work anytime soon and doctors have projected a year of treatment and rehabilitation for his injuries. As the family navigates through these challenges, the LHDC team and Resource Coordination program will continue to work to provide assistance and support to Greg and his family.
As a working family, they had not used and, therefore, were not aware of any of the resources available in the county. They didn’t know where to start or where to turn for help.
After collecting all documents and information from the family, the Resource Coordinator assisted them with applying for SNAP (Supplemental Nutrition Assistance Program) benefits, the Energy Assistance Program, made a referral to the Indiana Emergency Rental Assistance program, and assisted the family with completing all necessary documentation. The family was also referred to LHDC’s Covering Kids and Families program to speak with a Health Insurance Navigator to answer questions regarding state insurance in case they were to lose Greg’s employment-based health insurance, and they were referred to LHDC's Head Start program to enroll their youngest child.
It’s suspected that Greg will be unable to return to work anytime soon and doctors have projected a year of treatment and rehabilitation for his injuries. As the family navigates through these challenges, the LHDC team and Resource Coordination program will continue to work to provide assistance and support to Greg and his family.
housing & head start birth - 5 (hsb5)
Diane, a mother of two, was struggling to find affordable housing. She was working a full-time job, but due to the father of her children being incarcerated, she was not receiving any additional financial help.
At the time, she had never lived on her own before, but she knew she needed a safe, affordable home for her family. LHDC’s Housing was able to move in this young mother and her two little boys in early 2021. When she moved into her new home, Diane was very thankful. She was also extremely glad that her new apartment allowed access to LHDC’s Head Start program, which offers transportation for families and will pick up and bring her oldest son home from preschool.
At the time, she had never lived on her own before, but she knew she needed a safe, affordable home for her family. LHDC’s Housing was able to move in this young mother and her two little boys in early 2021. When she moved into her new home, Diane was very thankful. She was also extremely glad that her new apartment allowed access to LHDC’s Head Start program, which offers transportation for families and will pick up and bring her oldest son home from preschool.
individual development accounts (ida)
Janet applied for the Individual Development Account in March of 2019 with the goal of remodeling her bathroom or kitchen in her home. She made regular payments into her savings account and was able to receive over $3,900 in matched funds from the state. By continuing to put money into her account monthly and with the matched funding through the state, she reached her financial goal. By the time she reached her goal, she decided that instead of remodeling she preferred to use the funds to replace the heating, ventilation, and air conditioning in her home. Through this savings and match program, she was able to use the IDA funds to get new heating, ventilation, and air conditioning installed in her home in the Fall of 2021.
housing
Becky and her daughter Jenny had been living in a hotel for six weeks when LHDC’s Housing program called and offered them an apartment. They had been on the waiting list for LHDC’s housing because their rental house they were previously living in was in very bad condition. There was a hole in the kitchen ceiling that leaked when it rained, and the basement flooded when it rained. It didn’t take long before there was mold in the house, but nothing was fixed by the landlord. Their home was even burglarized when they were out of town, and the landlord blamed them for the damages.
Becky was informed by her doctor that, due to her health and the mold issues in the home, she should not go back into the house, so they lost most of their possessions. They had no other choice than to stay in a hotel or in their vehicle.
Their funds were exceptionally low by the time we called and offered them an apartment. We were able to move them in quickly. Now that they have decent, safe, affordable housing and a stable place to live, they are doing so much better. Becky is so much happier and no longer cries every time we talk to her, and Jenny said having stable housing has restored her faith and filled her with hope.
Becky was informed by her doctor that, due to her health and the mold issues in the home, she should not go back into the house, so they lost most of their possessions. They had no other choice than to stay in a hotel or in their vehicle.
Their funds were exceptionally low by the time we called and offered them an apartment. We were able to move them in quickly. Now that they have decent, safe, affordable housing and a stable place to live, they are doing so much better. Becky is so much happier and no longer cries every time we talk to her, and Jenny said having stable housing has restored her faith and filled her with hope.
Covering Kids & Families (CKF)
In late 2017, during health coverage open enrollment season, a local health clinic referred a family to one of LHDC’s Health Insurance Navigators. At the time, the Navigator assisted the family with enrolling in health coverage through the state. The family was so pleased and grateful for the assistance received that they have now referred four additional families to the LHDC Navigator. Two of those referrals were in 2020 and resulted in approved applications for everyone involved. With that recommendation of LHDC’s services from that one family, along with the referral from the local health clinic, it has now resulted in 27 individuals gaining health coverage through the assistance of the Covering Kids and Families Program.
head start birth - 5 (hsb5)
During the 2020 school year, Ashley, a student in LHDC’s Head Start Birth-5 Program, had difficulties with behavior and focusing her attention. Her family was concerned with Ashley starting her first year of school because she was very shy and not very verbal, but throughout Ashley’s time in the classroom, she continued to grow and become more successful every day. She adapted to her new environment so well, allowing her to feel comfortable enough to make new friends and learn new things. Ashley has shown interest in active participation in choice time and in dance and singing time. She has done a fantastic job communicating with her teachers and classmates. We are so proud of her and her accomplishments!
housing
Robert, an elderly resident at LHDC’s housing, has difficulties reading and has needed help applying for assistance and keeping paperwork
straight. Over the past year, his health has declined, and he has struggled with getting medical care, in part, due to not having a phone and dealing with the challenges with the COVID- 19 pandemic. In the fall of 2020, LHDC’s Service Coordinator met with Robert in the shelter house, using masks and social distancing, and was on the phone for an extended time helping him apply for the Medicaid Waiver program. Since then, Robert has purchased a phone and has been approved for the Medicaid Waiver program.
This program will help him with added meals, a lifeline alert, homemaker services, and more. With the help of LHDC’s Service Coordinator and this assistance, Robert will have a much better
quality of life.
straight. Over the past year, his health has declined, and he has struggled with getting medical care, in part, due to not having a phone and dealing with the challenges with the COVID- 19 pandemic. In the fall of 2020, LHDC’s Service Coordinator met with Robert in the shelter house, using masks and social distancing, and was on the phone for an extended time helping him apply for the Medicaid Waiver program. Since then, Robert has purchased a phone and has been approved for the Medicaid Waiver program.
This program will help him with added meals, a lifeline alert, homemaker services, and more. With the help of LHDC’s Service Coordinator and this assistance, Robert will have a much better
quality of life.
resource coordination
In April, the LHDC Resource Coordination program received a referral for a family with four children. The Resource Coordinator made several attempts to contact the family, but the family was reluctant to engage. After weekly contacts with the LHDC Resource Coordinator, they were able to build rapport and trust, and the family identified three goals they would like to achieve, which included
obtaining new housing, transportation, and childcare. The Resource Coordinator worked with the family, and the family was able to lease a 4-bedroom home and moved into their new home in July. The family also battled paying their utility bills, so the Resource Coordinator assisted with completing an Energy Assistance program application. To work toward the transportation goal, the father was also able to obtain his license, and he worked with the Resource Coordinator to apply for and get approved for the Individual Development Account (IDA) program to save money to toward his goal of purchasing a vehicle. The mother would like to return to the workforce to help support the family, and the Resource Coordinator is assisting with employment and childcare options. The family has achieved several goals and strives to achieve even more in the future!
obtaining new housing, transportation, and childcare. The Resource Coordinator worked with the family, and the family was able to lease a 4-bedroom home and moved into their new home in July. The family also battled paying their utility bills, so the Resource Coordinator assisted with completing an Energy Assistance program application. To work toward the transportation goal, the father was also able to obtain his license, and he worked with the Resource Coordinator to apply for and get approved for the Individual Development Account (IDA) program to save money to toward his goal of purchasing a vehicle. The mother would like to return to the workforce to help support the family, and the Resource Coordinator is assisting with employment and childcare options. The family has achieved several goals and strives to achieve even more in the future!
healthy families
In February 2020, Jasmin enrolled in LHDC’s Healthy Families Program. At that time, on the parent survey assessment, she struggled with knowledge about child development, believed in
physical discipline, battled depression, and lived with family members because she could not financially afford her own home. With the help and support of LHDC’s Healthy Families Home Visitor,
Jasmin has sought help for her mental health, owns her own home, does not believe in physical discipline, and is learning more and more every week about child development.
physical discipline, battled depression, and lived with family members because she could not financially afford her own home. With the help and support of LHDC’s Healthy Families Home Visitor,
Jasmin has sought help for her mental health, owns her own home, does not believe in physical discipline, and is learning more and more every week about child development.
head start birth - 5 (hsb5) and Covering Kids & families (ckf)
In 2020, a Head Start family was struggling to find a local optometrist to accept their insurance. The LHDC Head Start Family Advocate referred the family to the LHDC Health Care Navigator, who was able to help the family apply for different coverage. The Head Start children received vision screenings, and it was found that both children needed glasses. After receiving their glasses, their
learning began progressing by leaps and bounds!
learning began progressing by leaps and bounds!
